Privacy Policy

ALS Builders Inc. Privacy Policy
Effective Date: October 1, 2025

ALS Builders Inc. respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and share information when you contact us, request services, visit our website, or communicate with us by phone, email, or text message.

Information We May Collect

ALS Builders may collect information you provide directly to us, including:

  • Name

  • Phone number

  • Email address

  • Property or service address

  • Insurance information

  • Details regarding water, fire, mold, reconstruction, remodeling, or other service needs

  • Photos, documents, or other information related to a project or insurance claim

  • Communications with our office, technicians, or customer service systems

  • SMS/text messaging consent and opt-in information

We may also collect basic website usage information such as device type, browser information, IP address, pages visited, and similar analytics information.

How We Use Your Information

We may use personal information to:

  • Respond to service requests

  • Schedule inspections, estimates, or appointments

  • Provide emergency restoration and mitigation services

  • Communicate regarding projects or claims

  • Dispatch technicians

  • Send operational or service-related notifications

  • Prepare estimates, invoices, and project documentation

  • Coordinate with insurance companies when authorized

  • Improve our website, services, and customer experience

  • Maintain business and legal records

  • Protect against fraud, misuse, or unauthorized activity

  • Comply with applicable laws and regulatory obligations

SMS and Text Messaging Privacy

If you provide a mobile phone number and consent to receive text messages from ALS Builders Inc., your phone number may be used to send transactional, operational, dispatch, appointment, or service-related messages.

Mobile phone numbers, SMS opt-in information, and messaging consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

We may use service providers solely as necessary to deliver or support our messaging services.

Message and data rates may apply. Message frequency may vary.

You may opt out of text messages at any time by replying:

STOP

For assistance, reply:

HELP

Opting out of SMS messages will not prevent ALS Builders from contacting you through other appropriate methods regarding an active service, project, contract, or legal obligation.

How We Share Information

ALS Builders does not sell personal information for marketing purposes.

We may share information when reasonably necessary with service providers or business partners that assist us with activities such as:

  • Customer communications

  • Phone and messaging systems

  • Project management

  • Accounting and payment processing

  • Insurance claim documentation

  • Testing or inspection services

  • Subcontractor coordination

  • Information technology and website services

  • Legal, accounting, insurance, or compliance services

These parties are expected to use information only for the services they provide to ALS Builders or as otherwise required by law.

We may also disclose information when required by law, court order, insurance requirements, or to protect the rights, safety, or property of ALS Builders, our customers, employees, or others.

Insurance and Project Information

When ALS Builders assists with an insurance-related loss, we may collect or exchange relevant project information with insurance carriers, adjusters, property managers, testing companies, consultants, subcontractors, or other authorized parties involved in the claim or restoration process.

We will use this information only as reasonably necessary to perform services, document the loss, coordinate work, or support the insurance claim.

Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to understand how visitors use the website and to improve website performance.

You may be able to control cookies through your browser settings.

Data Retention

ALS Builders may retain personal information for as long as reasonably necessary to:

  • Provide services

  • Maintain project and business records

  • Meet insurance and contractual obligations

  • Resolve disputes

  • Comply with legal, tax, accounting, or regulatory requirements

Data Security

ALS Builders uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to request:

  • Access to certain personal information

  • Correction of inaccurate information

  • Deletion of certain information

  • Information regarding how personal information is used or disclosed

Some information may need to be retained when required for legal, contractual, insurance, accounting, or business purposes.

To submit a privacy request, contact ALS Builders using the information below.

Children's Privacy

ALS Builders' website and services are not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.

Third-Party Websites

Our website may contain links to third-party websites or services.

ALS Builders is not responsible for the privacy practices, content, or security of websites operated by third parties.

Changes to This Privacy Policy

ALS Builders may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy or your personal information, contact:

ALS Builders Inc.
Website: www.alsbuilders.com
Phone: 209-936-9160

You may also contact us through the contact form on our website.

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